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Getting started with Freshdesk
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Explaining ticket priority & expected turnaround time.
Submitting a helpdesk Ticket Online
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Working from Home
2
How to download and install WebEx
How to use WebEx
Adobe Creative Cloud
8
Forgot Adobe Password
Adobe Creative Cloud - Unable to open Preferences file
Adobe - Maximum Licenses Exceeded!
Adobe Licensing and You!
How to download Adobe products
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Microsoft Office
3
How to download and install Microsoft Office
Microsoft To-Do overview
How to download from the Microsoft store (Whiteboard/Microsoft To-Do)
Bring your own device - Frequently Asked Questions
3
Windows Can't connect to Wi-Fi network or keep getting locked out
Data safety guidelines
MAC cannot connect to Wi-Fi or keep getting locked out
Managing your documents and data
5
How to identify folder size and delete files.
Migrate files to OneDrive cloud storage
Manually sync OneNote
How to download files from OneDrive to your computer.
How to create a fillable form
Browsers
1
How to clear your cache.
Printers
3
How to map, add and remove printers.
Re-Adding a printer after a password change.
How to add a printer (MAC)
Windows 10
1
How to set "Default Apps"
Visitor Information
2
Download Vivi to your PC or Mobile Device
Vivi Presentation tutorial
Laptop FAQ
1
Laptop battery saving techniques - Windows and MAC
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