Manea Senior College

Working from home 7

• How to download and install Webex Teams
• How to use Webex Teams
• How to upload a video lesson to your Moodle page
• Creating a pre-recorded video lesson.
• Making Videos in PowerPoint NARRATED

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SOBS 1

• How to use SOBS

Getting started with Freshdesk 4

• Explaining ticket priority & expected turnaround time.
• Submitting a helpdesk Ticket Online
• Submitting a helpdesk ticket via Email
• Get fresh-desk on your mobile device.

Working from Home 2

• How to download and install Webex Teams
• How to create and account and download Zoom

Adobe Creative Cloud 6

• Forgot Adobe Password
• Adobe Creative Cloud - Unable to open Preferences file
• Adobe - Maximum Licenses Exceeded!
• Adobe Licensing and You!
• How to download Adobe products

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Microsoft Office 3

• How to download and install Microsoft Office
• Microsoft To-Do overview
• How to download from the Microsoft store (Whiteboard/Microsoft To-Do)

Bring your own device - Frequently Asked Questions 2

• Can't connect to Wi-Fi network
• Data safety guidelines

Managing your documents and data 8

• How to identify folder size and delete files.
• Migrate files to OneDrive cloud storage
• Manually sync OneNote
• How to save files directly to OneDrive using Microsoft Office (Desktop edition).
• How to download files from OneDrive to your computer.

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Browsers 1

• How to clear your cache.

Windows 10 1

• How to set "Default Apps"

Visitor Information 2

• Download Vivi to your PC or Mobile Device
• Vivi Presentation tutorial

Laptop FAQ 1

• Laptop battery saving techniques - Windows and MAC