For most apps, the process is straightforward and happens automatically when you sign in. However, errors can sometimes occur—for example, if you’re unable to connect to the activation server, your license isn’t active, or you’re trying to install an app on more than two computers.
- Sign to your Adobe account with your Adobe ID (using your @education or @student.education email address) and Adobe password.
- Once you have signed in, click on Profile on the Navigation bar.
- In the Profile Section, select Active Sessions
- Under the Active Sessions list, click on End all sessions to ensure you are completely signed out of all current devices.
