Common Issues

How to map, add and remove printers (WINDOWS).
Press Windows + E to open the explorer, or click the start menu and select “This PC”. Select Network. You may see the message “Network Discovery is tur...
Wed, 24 Jan, 2024 at 1:45 PM
Re-Adding a printer after a password change.
Re-Adding a Printer after a password change. (Windows)   1. Open Control Panel via the search bar. Go to Printers. Right click and remove all school pri...
Thu, 1 Sep, 2022 at 11:09 AM
How to add a printer (MAC)
Click on the apple logo, then click on system preferences. Click on Printers & Scanners Click on the + (PLUS) Icon En...
Mon, 24 Apr, 2023 at 8:53 AM
How to download and install Microsoft Office
- Go to office.com and select “Sign in”  - Enter your department email address and password.  Note Students will be firstname.lastname@student.educat...
Fri, 28 Aug, 2020 at 3:43 PM
How to download Adobe products
Open your internet browser (preferably Chrome or Mozilla Firefox) and type in Adobe.com/au/ Sign in using your department email address. If you ...
Mon, 2 Dec, 2019 at 11:29 AM
How To Add the TTC printer and print code
How do I add printers? Windows computers Note: If you are re-adding printers after a password change, navigate to control panel -> devices and printers...
Thu, 1 Feb, 2024 at 3:00 PM